Returns Policy

Returns Deadline: For domestic orders you may return any non-personalized item. The return must be authorized & returned within 30 days of receipt of the item for a refund minus the shipping charges. All returns MUST be authorized in advance. Return requests and damaged merchandise must be reported to us or it cannot be authorized for return. Please read the additional restrictions below for domestic and international orders.

The refund will be given in the form of the original payment only.

The item must be undamaged, unused, with original tags attached and with it's original packaging. The original packaging must be undamaged(no rips, tears or dents). If any parts of the packaging or product are missing a refund will not be issued.

Non-Returnable: No returns on personalized favors for any reason.

Food/Candy: Due to the fragile nature of our food/candy items we cannot guarantee some will not be damaged in shipment. Please order more if needed. Broken and/or melted food/candy will not be replaced or refunded under any circumstances. Do not have your candy shipped to a location where it may sit in the sun. Sorry no refunds for melted candy.

International Fees: International taxes, fees and duties will not be refunded on international orders. These fees are also not calculated into the shipping of your item and may be assessed separately by the postal carrier at the time of delivery.

International Shipping. The normal return policy rules apply for international orders with additional restrictions. These restrictions include but are not limited to no refunds for damages in transit, lost packages, slow shipments, stolen packages or items seized by customs. We will also not accept liability for any additional fees that may be incurred on international orders like, international, taxes, fees, duties or unexpected additional shipping costs. If an international item is refused we will not pay to have it shipped back and customer will not be refunded.

We offer international shipping as a courtesy to our international customers but due to the difficulty in shipping internationally we no longer accept liability for international orders once they leave our warehouse. Also note Designed 2B Sweet DOES NOT recommend the purchase of "First Class International Mail." We offer this ship method, as a courtesy, due to the low cost but this shipping method is NOT track-able online. There is no way for us to know if an order as been delivered to you therefore Designed 2B Sweet does not accept liability for orders lost if shipped this way. Again no refunds will be given.

Note that most international order shipped via UPS are covered automatically with some additional insurance and Designed 2B Sweet will help you to recover insurance if your package qualifies.

Restocking: Returns may be subject to a 15% restocking fee.

Return Mailing: You may return your package to us using the mail carrier of your choice. We recommend using a carrier that provides a tracking number for your security. Items being returned that are lost in the mail will not be refunded. Once your return has been received, allow 2-3 weeks for your refund to be processed. All returns will be credited to the original form of payment. Please allow two billings cycles for your credit card refund to post to your account.

Amazon.com, Sears, Buy.com Orders: Designed 2B Sweet has no access to the Amazon.com, Sears.com or Buy.com computer ordering system therefore we assume no liability for any errors or mistakes made by their ordering systems. This includes but is not limited to duplicate orders, deleted orders, incorrect product information or pricing, incorrect products added to the cart, incorrect shipping addresses, billing addresses or postal shipping choices purchased. We will not refund any shipping charges due to mistakes incurred by their system. The normal return policy rules apply. No exceptions. Please contact those companies directly to discuss shipping refunds if any of the above mentioned mistakes are incurred by their online computer ordering systems.

Exchanges: We do not accept exchanges by mail. If you need a different product or a different sized item or costume, you must place a new order for the needed replacement item(s) and return the item(s) you have already received. This is because the desired item could possibly be out of stock at the time we receive your return.

Contact Us For Returns: Customers must contact us in advance to return an item. The customer will be given a return authorization number. No orders will be re-shipped for any reason. Returns must be sent to the below shipping address. Unauthorized returns will also be refused.

Return Address: All returns MUST be sent to the return shipping address below. If a return is mistakenly sent to our corporate address the return will be refused and the customer will incur the charge to re-ship their return to the appropriate location.

Please mail all returns to:

Designed 2B Sweet Inc
Return:(Return Authorization # Here)
415 Bussen Underground Rd.
St. Louis, MO 63129

We will accept Visa, MasterCard, American Express, Discover, Amazon Payments, Google Checkout or PayPal.

NO OTHER FORMS OF PAYMENT ARE EXCEPTED.

We do not accept checks, e-checks(even PayPal e-checks), COD, Money Orders, Wire Transfer or cash. All payments must be made in the form of legal U.S.D.

We do not accept orders by mail, fax or e-mail.

Domestic Orders: Most domestic orders placed before 6:00 pm ET on business days (M-F) will ship same day. Orders paid with Google Payments must be placed by 5:00pm EST for same day shipping. Amazon orders placed before 4:00 pm ET will ship same day. Domestic orders placed after that time will ship on the next business day. This excludes back-orders, international orders and customized orders.

International Orders: Take 24-48 hours to process before shipping on business days. We need this additional time to prepare the international shipping documents.

Customized orders can take up to two weeks to ship.

Back-Orders: We do everything we can to prevent back-orders but they do happen from time to time. When an item in your order is back-ordered the entire order is placed on back order status. The customer will be notified of the back-order within 24-48 hours on business days via e-mail. Failure to respond to the e-mail will result in the entire order being held until the back-ordered item comes back into stock. You are always allowed to cancel un-shipped back-ordered items and orders. Just let us know.

We will also not be shipping any orders on the below days

• All Legal Holidays
• Labor Day September 1
• Thanksgiving November 25-26
• Christmas December 24th
• New Years December 31 - January 1

We ship to the United States and many international destinations.(Some products excluded see items for details)

NO LOCAL PICK UP

FREE SHIPPING PROMOTIONS: Please note that our free shipping offer applies to orders with a cart subtotal of $100.00 or more. This promotion is good only for orders shipped within the continental U.S. The promotion does not apply to orders shipping to U.S. Territories, Alaska, Hawaii, APO/FPO and internationally. We are very sorry no exceptions.

DOMESTIC SHIPPING ESTIMATES (Within USA)

STANDARD	1 - 7 Business Days	After Order Processing
EXPEDITED	1- 3 Business Days	After Order Processing
SECOND DAY	1- 2 Business Days	After Order Processing
NEXT DAY	1 Business Day	After Order Processing

• Business days are Monday through Friday and exclude all legal holidays.
• None of our carriers deliver on Sunday. If USPS is used the carrier might deliver on a Saturday but this is not guaranteed.
• The day an item ships from our warehouse does not count as a full postal mailing day.
• The above shipping estimations are not a guarantee of delivery by a specific date. These estimations are based on the shipping carriers estimations of how long their parcels arrive based on the various shipping choices.

INTERNATIONAL SHIPPING ESTIMATES

USPS - United States Postal Service - www.usps.com

U.S.P.S First Class International	Varies	After 24-48 hour order processing	Not recommended. Not track-able online. Purchase at your own risk! Packages purchased with this ship method WILL NOT be refunded if lost in the mail under ANY circumstances. No exceptions**
U.S.P.S. Priority Mail	6-10 Postal Mailing Days	After 24-48 hour order processing	*Not guaranteed may take longer to arrive.
U.S.P.S. Express Mail	3-5 Postal Mailing days	After 24-48 hour order processing	*Not guaranteed may take longer to arrive.

UPS - United Parcel Service - www.ups.com

UPS Worldwide Expedited	2-5 Business Days	After 24-48 hour order processing	Guaranteed*
UPS Worldwide Express	1-2 Business days	After 24-48 hour order processing	Guaranteed*

International customers are solely responsible for paying any applicable taxes, fees or duties. These fees are not included in your order and may be assessed separately by the postal carrier at the time of delivery.

• Business days days are Monday - Friday excluding holidays.
• UPS Does not deliver on Saturday or Sunday.
• The day an item ships from our warehouse does not count as a full postal mailing day.
• Visit UPS.com or call 1-800-PICK-UPS for guarantee details, service availability, & delivery time commitments.

IMPORTANT PLEASE READ BEFORE PLACING YOUR ORDER

Delivery Confirmation: Designed 2B Sweet purchases delivery confirmation, from the postal provider, on most of our shipped packages. Designed 2B Sweet only purchases signature confirmation on orders over $200.00. Orders under $200.00 are sent with delivery confirmation only. If an order is showing as confirmed delivered to a residence(signed for or not), in the tracking system of the postal carrier,(U.S.P.S or UPS) & the shipping address is the correct address originally provided to us, from the customer, when the customer placed the order we assume no liability for anything that happens to the package after confirmed delivery. This includes but is not limited to theft of the item from the residence or any damage caused by the environment such as rain, heat, cold, floods or fire. If the package is showing as delivered in the postal providers tracking system and you have not received the package we suggest calling your postal carrier and filing a police report with your local police department.

Postal Providers Designed 2B Sweet ships orders using both UPS & USPS. Designed 2B Sweet assumes no liability due to mistakes make by these postal providers when shipping & delivering a customers package. This includes but is not limited to the accidental delivery to the wrong address, shipping delays, rerouting, incorrect delivery confirmations, mishandling and unexplained loss/disappearance of the packages or items contained inside the packages. No refunds or exchanges will be issued.

Product Safety Please refer to the age range guidelines, supplied by the product manufacturers, located on the actual products for information on the appropriate age range that individual products should be used for.

Many of our items contain small parts which can cause a choking hazard. Please supervise children when using items purchased from Designed 2B Sweet Inc. Please refer to all of the manufacturers safety guidelines located on the product itself or the manufacturers website when using these items. Contact the manufacturers directly for product specific questions in regards to the proper use of products sold by Designed 2B Sweet Inc.

Designed 2B Sweet assumes no liability for any harm, bodily injury or property damage that occurs due to the use or misuse of any of the products sold by Designed 2B Sweet Inc. Please refer any and all claims to the actual manufacturer of the items. Manufacturer names can be provided upon request but are also located on the product merchandise.

A CUSTOMERS FAILURE TO READ THE ABOVE POLICIES DOES NOT MEAN THEY DO NOT APPLY TO THE CUSTOMER. THE PURCHASE OF A PRODUCT FROM DESIGNED 2B SWEET FROM OUR WEBSITE OR OVER THE PHONE CONFIRMS AGREEMENT TO ALL OF THE ABOVE POLICIES.

Designed 2B Sweet reserves the right to change all or part of the above policies for any reason at any time without notice.